SMS Messaging Privacy Policy
Effective Date: 2/11/2025
Last Updated: 5/5/2025
Hahn & Hahn LLP ("we," "us," or "our") values your privacy and is committed to protecting your personal information when using SMS, more commonly known as texting, communications. This SMS Messaging Program Privacy Policy outlines how we collect, use, and safeguard your information when you participate in our SMS messaging program.
Information We Collect
When you opt into our SMS messaging program, we may collect the following information:
- Phone number: Provided during the opt-in process.
- Message content: Any information shared in your responses to our SMS messages.
How We Use Your Information
We use your information to:
- Send SMS updates, reminders, and other relevant communications.
- Respond to your inquiries or requests via SMS.
- Manage your preferences and provide customer support.
Your information will never be sold or shared with third parties for marketing purposes.
Consent and Opt-In
By providing your phone number and opting into our SMS messaging program, you consent to receive SMS communications from us. Opt-in methods include:
- Submitting an inquiry through our Contact Us page, which may include your name, phone number, and email address.
- Replying with designated keywords such as "START" or "SUBSCRIBE" to re-enable SMS communications if you previously opted out.
Implied Consent Through Interaction
If you initiate a conversation with our automated communication system, this will be considered implied consent to receive further communications related to your inquiry or interaction. This implied consent remains valid until explicitly withdrawn by replying "STOP" or “UNSUBSCRIBE”.
Managing Your Preferences
You can manage your SMS preferences at any time:
- To opt out, reply "STOP" or “UNSUBSCRIBE” to any SMS message from us. Once you opt out, you will receive a confirmation message, and no further messages will be sent.
- To opt back in, reply "START" or “SUBSCRIBE”.
- For assistance, reply "HELP" or contact us directly at (626) 796-9123.
Message Frequency and Data Rates
The frequency of messages you receive may vary based on your interactions with our services. Standard messaging and data rates may apply in accordance with your mobile carrier's terms and conditions.
Protecting Your Information
We take reasonable security measures to safeguard the information you share with us. However, no method of data transmission over the internet or mobile networks can be guaranteed to be entirely secure. By participating in our SMS program, you acknowledge and accept these inherent risks
Children’s Privacy
Our SMS messaging program is not intended for individuals under the age of 18. If you believe a minor has opted into our program, please contact us immediately.
Use of Third-Party Services
We may use third-party service providers to facilitate our SMS messaging program. These providers only use your information to deliver SMS messages on our behalf and in compliance with our policies. SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.
Updates to This Privacy Policy
We may update this SMS Messaging Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date of the current policy will be displayed at the top of this page.
Contact Information
If you have any questions or concerns about this SMS Messaging Privacy Policy, please contact us:
Phone: (626) 796-9123
Mailing Address: Hahn & Hahn LLP, 301 E Colorado Blvd, Pasadena, CA 91101, USA
By participating in our SMS messaging program, you agree to this SMS Messaging Privacy Policy.
Attorney Advertising
This content may be considered attorney advertising. The information on this website is for general information purposes only. Nothing on this site should be taken as legal advice for any individual case or situation. This information is not intended to create, and receipt or viewing does not constitute, an attorney-client relationship. Prior results do not guarantee a similar outcome.
